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Class continues


I arrived to teach a class at a customer yesterday. I asked them to start up their toolset that I would be teaching them. They looked at me blankly. “No one told us to install anything on our laptops,” they said. Really. I don’t think I’ve ever gone to teach a class and have the customer tell me they didn’t have the tool installed. So this is a first.

I demonstrated all day, and had them look at the training manuals, until by the end of the day their IT administrator had located the install files and had installed the tool on each of their laptops. Finally we could get something done.

I flew through today’s class to catch up. Now, at the end of the day, I am caught up.

Tomorrow should be easier.

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