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Next week I will be working with an entirely new system. The business processes are largely the same, and of course the oil and gas exploration industry doesn’t change much, but this computer system is quite different from the ones I’m used to.

I am supposed to build a training curriculum for the students to learn, when I don’t know the system that they’ll be learning. So I will have to rely heavily on the customer’s input, and gently deflect any criticism they aim at me about my lack of knowledge of their system. If I can just get them to focus on their business processes and their users, we can figure out the curriculum.

Nevertheless, I will be very happy when the next few weeks are behind me.

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